Rent to Credit 100% Money Back Guarantee

All of us at Rent to Credit understand that anything having to do with YOUR credit is important to you, your family and your future.  
Rest assured we understand and feel the same way. Each of us have taken advantage of the service that we provide and stand behind the results.

That is why we offer a 100% Money Back Guarantee.

If for any reason you are not satisfied with ANY facet of the service we provide, the support staff, our customer service or the results. We will promptly issue a full refund of any fees paid the Rent to Credit. 
The results we provide you and your complete satisfaction are our #1 priority.

Refund Policy

100% Money Back Guarantee

  • Rent to Credit clients are eligible to receive a full refund for the verification fee if we are unable to verify their rental payment history.
  • Rent to Credit clients are eligible to receive a full refund for the verification fee if we are unable to show significant improvement to their credit score.
  • ALL Refund Requests must be made within 90 days of our first reporting your rent to the credit bureau(s). Refund requests made after the 90 days will not be processed.

How to request a refund

    • Simply call 844-307-3700
    • Voicemails will be returned, verified and Refunds executed the same way.
    • Email us at [email protected]
    • Send us a message through our online chat feature
    • Please allow us 1-5 business days to complete your request.
    • Please allow 2-7 days for a refund to show up on your bank or credit card account.

Refunds for accounts that have Moved Out

  • If you move out and do not want to keep improving your credit at your new home, please let us know as soon as you can.
  • If a client is not reached for 1-3 months, we will attempt to make contact by any means necessary to keep you credit score rising.
  • Should our attempts to contact you fail for more than 3 months, we will offer to add a new lease free of charge or a reimbursement of up to 3 months of your monthly fee.

 At Rent to Credit we do it right the first time. We provide an honest service to our clients with integrity and pride. Therefore, No Refunds will be honored if the client has provided Rent to Credit with false information. 
We will cancel your membership, and no refund will be processed.

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Contact Us

2410 N. Causeway Blvd. A
Mandeville, LA 70471
Email: [email protected]
Phone number: 844-307-3700
Hours: 8am-9pm 7 days/wk